Welcome to HelpSite™

iProduction HelpSite was designed to help you learn the iProduction Internet Publishing System™. This page provides an overview of the system.

iProduction wants to do everything possible to assist you in learning about your new publishing system. If you cannot find the answers you seek from these Editor Help sections, click the "Contact Developer" link on your Admin site, complete the appropriate form, and submit your contact request. Your request will be sent directly to the appropriate developer, and you will receive the support you need as quickly as possible.

An Overview of the Internet Publishing System

The Internet Publishing System was created to minimize the time, technical knowldege, and system expense required to operate an online publication. The system was designed to manage editorial and non-editorial content, E-newsletter creation and deployment, advertising, subscriber access, subscription renewals, searching, content archiving, catalogs and shopping, payment processing, and more.

About System Templates

The Internet Publishing System is a template-based system. Templates are custom-designed user interfaces that carry the code and /images that merge with your editorial and non-editorial content to form each and every Web page on the system. Site administration pages, content that is deployed via e-mail, search returns, and print-friendly format pages also require the use of templates.

The total number of templates required to deploy a given site is determined by the scope and magnitude of the publication. Smaller publications may require thirty or forty templates, while a very large and complex publication may require more than one hundred templates. Publishers are advised to base all their publication templates around a common design concept or theme so site visitors will not become confused as they navigate the site. Publishers are also advised to operate with as few templates as possible to keep setup and operating costs low and to minimize workload during periodic site-wide upgrades.

About System Modules

The Internet Publishing System is comprised of a customizable suite of modules that were designed around the primary functions of the news publishing business.

The Internet Publishing System modules are:

• Advanced Content Management
• Editorial Content Management
• Non-editorial Content Management
• Breaking News Content Management
• Circulation Management
• Advertising Management
• MailZeen™ Management
• Calendar Management
• Catalog Management
• Shopping Cart
• Polls
• Form Data Collector
• Advertising Link Management
• Directory
• Quick Find

The system also provides common functionality across all modules:

• Content searching, both keyword and advanced
• Reporting
• E-Commerce
• Secure browser operation

Shopping Cart:
The shopping cart provides an easy and powerful platform for selling items on your site. This section provides details about how the shopping cart works and how you can code source and promotion codes that will help you track sales through your shopping cart.

Issue Management:
Below is a more detailed view of each Internet Publishing System module:

The Editorial Content Management module enables editors to create and publish daily, weekly, monthly, and other periodical issues.

• Offers completely customizable story creation and editing interfaces
  
• Provides complete control over issue deployment
  
• Easily manages multiple titles
  
• Automatically generates print-friendly story formats
  
• Enables creation of multi-page features and story series
  
• Enables precise placement of story photos, illustrations, and captions
  
• Enables stories to be dated, embargoed, sectioned, subtitled, and related to other content
  
• Batch-loads Quark XPress or Adobe InDesign XML documents
  
• Automatically generates home pages, section pages, and site indexes
  
• Automatically creates archives

Content Searching Features:

• Conducts fast, complete searches in quick "keyword" mode or advanced search mode
  
• Traverses hundreds of thousands of stories in seconds
  
• Customizable search and results pages
  
• Easily manages multiple-document search collections
  
• Returns relevancy-ranked stories, word/phrase highlights, clusters, summaries, and queries-by-example

MailZeen (E-newsletter) Features:

• Creates and delivers stories or complete issues via e-mail
  
• Integrates with advertising management applications
  
• Subscribers can select HTML or text-only delivery
  
• Delivers full stories, headlines only, or headlines with story snippets
  
• List-based management system enables highly targeted delivery
  
• Deployment is automatic; choose your date, time, and issue
  
• Perfect for breaking news e-mail delivery
  
• Automatically sends subscriber renewal forms and reminders
  
• Imports lists from your database or your vendors'
  
• Subscribers do their own set-up online
  
• Subscribers choose which sections/stories they want to receive

Circulation & Subscriber Management Features:

• Supports an unlimited variety of publishing revenue models
  
• Provides easy online subscription sign-up and renewal
  
• Automatically e-mails passwords to new subscribers
  
• Enables easy continuous-service account setup
  
• Links seamlessly with popular fulfillment systems

Advertising Management Features:

• Automates classified, employment, and public notice advertising
  
• Enables placement of banner ads by story, section, rotation, or pool
  
• Allows complete customization; you can sell and place ads any way you want
  
• Handles all popular advertising file formats
  
• Creates advertiser traffic reports by issue, section, or page

Event Calendar Management Features:

• Enables easy calendar event creation and organization
  
• Captures and forwards reader submissions to editor
  
• Generates new events index by schedule or category
  
• Validates and processes credit card registration payments
  
• Provides powerful event searching

E-Commerce Features:

• Processes credit card payments for subscriptions, renewals and item purchases
  
• Makes same-day merchant account deposits
  
• Perfect for catalog-style sales of books, reports, tapes, software, CDs, back issues, and more
  
• Extra secure, highly-reliable systems

Reporting Features:

• Generates customizable, printable reports on demand
  
• Draws colorful, easy-to-read charts and graphs
  
• Presents site traffic, advertising traffic, new subscriptions, renewals, account deposits, and more
  
• Reveals hourly, daily, weekly, monthly, or year-to-date totals
  
• Exports tab-delimited data to Excel or other applications

If you cannot find the answers you seek from these Editor Help sections, click the "Contact Developer" link on your Admin site, complete the appropriate form, and submit your contact request. Your request will be sent directly to the appropriate developer, and you will receive the support you need as quickly as possible.